Terms of Service

1. Acceptance of Terms

By accessing or using Liftory, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the app.

2. Description of Service

Liftory is a fitness tracking application that allows users to create training plans, track workouts, and monitor progress.

Liftory is currently offered as a beta / early-access service. It is provided on an experimental basis, is still under active development, may change or be unavailable at times, and may contain errors. Features and stored data are not guaranteed to be preserved.

3. User Accounts

To use certain features, you must create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use

4. Acceptable Use

You agree not to:

• Use the service for any illegal purpose
• Attempt to gain unauthorized access to any part of the service
• Interfere with or disrupt the service
• Upload malicious content or spam
• Collect, copy, or store data from Liftory by automated means, including scraping, crawling, or bulk downloading. This does not apply to search engines indexing the pages we publish publicly
• Reuse a substantial part of the coach directory, or of any other listing or profile data, whether or not you collected it automatically
• Use information about coaches or other members to contact them outside Liftory without their agreement, to send them advertising they did not ask for, or to recruit them to a competing service

Why the last three exist. Coaches publish a profile here so that clients can find them, not so that their details can be gathered and used somewhere else. That is also why a coach's contact details are never part of their public profile, and why reaching a coach requires an account. These rules apply to members, to visitors, and to automated clients alike.

5. User Content

You retain ownership of content you create in Liftory. By using the service, you grant us a license to store and process your content to provide the service. We do not use your content to train AI or large language models. We may analyze your interactions with the AI trainer to improve and tune how it responds, not to train any AI model on your content.

Content you publish. Some content is published by you for others to see: your public profile and profile picture, and, if you are a coach, your coach profile picture, biography, portfolio photos and videos, service names and descriptions, and the reviews written about you. For that published content only, you grant Liftory a worldwide, royalty-free, non-exclusive license to display, reproduce, and adapt it to operate and promote Liftory, including in screenshots, app-store listings, social media, and other marketing. You can end this license for future use at any time by removing the content or your account; we are not obliged to withdraw material already printed or published, and we may keep internal copies as described in our Privacy Policy.

This license never covers your private data. Your workouts, training plans, statistics, body checks and progress photos, and your messages are not published content and are never used for marketing. If we ever want to feature something private, we will ask you first and you are free to say no.

6. Feedback and Suggestions

If you submit feedback, ideas, suggestions, feature requests, or other input about Liftory ("Feedback"), however it reaches us, whether through the app, by email, in a chat or message, on social media, or in conversation, you agree that we may use, modify, implement, and commercialize that Feedback for any purpose, without any obligation, compensation, attribution, or credit to you, and without any confidentiality obligation on our part. To the extent permitted by law, you assign to Liftory all right, title, and interest in any Feedback you submit, and you waive any claim that our use of similar ideas, whether or not based on your Feedback, infringes any right you may have.

At our sole discretion, we may reward particularly valuable Feedback, for example with free Liftory Pro access for a limited period. Any such reward is a discretionary gift, not a purchase, license fee, or payment for services. It does not obligate us to reward similar Feedback from you or anyone else in the future, and it does not grant you any ownership, royalty, equity, or ongoing interest in the Feedback or in any feature built from it.

7. Intellectual Property

Liftory and its original content, features, and functionality are owned by Liftory and are protected by international copyright and trademark laws. All third-party names, logos, and trademarks referenced in the service or on our website (including in any comparisons) are the property of their respective owners. Any such reference is for identification and comparison only and does not imply any affiliation with, sponsorship by, or endorsement by those owners.

8. Coach Marketplace

Liftory provides a marketplace where users can discover and connect with independent coaches. Liftory acts solely as a platform to facilitate connections and is not a party to any agreement between you and a coach. Important disclaimers:

• Coaches are independent third parties, not employees, contractors, or agents of Liftory
• We do not verify, endorse, or guarantee coaches' qualifications, certifications, credentials, or backgrounds
• Any agreement, payment, or arrangement between you and a coach is solely between you and that coach
• Liftory is not responsible for any fraud, scams, financial losses, disputes, or misconduct by coaches or users
• Liftory is not responsible for the quality, safety, or effectiveness of any training plans or advice provided by coaches
• User reviews and ratings reflect individual opinions and should not be considered professional endorsements
• We strongly recommend independently verifying a coach's credentials and qualifications before engaging their services or making any payment
• For professional fitness guidance, consider hiring a certified and independently verified personal trainer or healthcare provider

Use the coach marketplace entirely at your own risk. Liftory bears no responsibility whatsoever for the actions, conduct, advice, or services of any coach on the platform.

If you are a coach selling through Liftory, the Coach Agreement also applies to you and sets out how payments, commission, client data, ranking, and suspension work.

9. AI-Generated Content

Liftory may offer AI-powered training plan generation, exercise recommendations, and nutrition guidance. This content is generated by artificial intelligence, not by licensed professionals. Important disclaimers:

• AI-generated training and nutrition content is provided for informational purposes only and does not constitute professional fitness, medical, or dietary advice
• AI systems can produce inaccurate, incomplete, or inappropriate recommendations regarding exercises, intensity, volume, scheduling, calorie targets, macronutrient splits, meal suggestions, and dietary guidance
• Liftory is not responsible for any injuries, health issues, allergic reactions, or other damages resulting from following AI-generated training plans or nutrition advice
• Always review AI-generated content critically and modify it according to your own judgment and needs
• If you have food allergies, intolerances, medical conditions, or specific dietary requirements, you must consult a qualified healthcare professional before following any AI-generated nutrition guidance
• Consult a qualified fitness professional or healthcare provider before following any AI-generated training or nutrition program

Use of AI features is entirely at your own risk. Liftory makes no guarantees about the accuracy, safety, suitability, or effectiveness of any AI-generated content, including training plans and nutrition advice.

10. Health Disclaimer

Liftory is not a substitute for professional medical advice. Always consult a healthcare provider before starting any exercise program. Physical exercise carries inherent risks, including the risk of serious injury. By using Liftory you voluntarily assume all risks associated with exercise and with following any training or nutrition content, and you are solely responsible for training within your own limits and for deciding whether any exercise, plan, or guidance is appropriate for you. You use this app entirely at your own risk, whether you use it for free or pay for any feature. Liftory is not responsible for any injuries, health problems, or other adverse effects that may result from using this application or following any workout plans, whether created by you, coaches, or AI.

11. Limitation of Liability

To the maximum extent permitted by law, Liftory and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service. This includes, without limitation:

• Loss of data, including workout records or personal information
• Data breaches or unauthorized access to your account
• Service interruptions or unavailability
• Any injuries or health issues related to following workout plans
• Any damages resulting from bugs, errors, or security vulnerabilities

The service is provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, accuracy, title, and non-infringement. We do not warrant that the service will be uninterrupted, timely, secure, error-free, or free of harmful components, or that any content (including AI-generated content) is accurate, reliable, or suitable for you. You use the service entirely at your own risk.

Liftory is offered free of charge. Optional paid features (for example, removing ads, or unlocking Pro or coach features) are provided on the same "as is" and "at your own risk" basis. Paying for any feature does not create any additional warranty, guarantee, duty of care, or liability on our part, and does not make us responsible for your health, safety, training, results, or any other outcome of using the app.

To the maximum extent permitted by applicable law, in no event shall Liftory or its operators be liable for any damages of any kind arising out of or related to your use of, or inability to use, the service, and our total aggregate liability for all claims shall not exceed the total amount you paid us in the twelve months preceding the claim, or CHF 100, whichever is lower.

Nothing in these terms excludes or limits any liability that cannot be excluded or limited under applicable mandatory law (for example, liability for death or personal injury caused by negligence, or for fraud or intentional misconduct). Where such law applies, the limitations above apply only to the extent permitted.

12. Indemnification

To the maximum extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Liftory and its operators from and against any claims, demands, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your use or misuse of the service; (b) content you create or submit; (c) your violation of these terms or of any applicable law; or (d) your interactions, arrangements, or disputes with any coach or other user. This does not apply to the extent a claim results from our own intentional misconduct or gross negligence, or where such indemnification is not permitted by mandatory law.

13. Third-Party Services

Liftory relies on and integrates third-party services, including the Apple App Store and Google Play, payment processors, and advertising providers. We are not responsible for third-party services, their availability, content, or their own terms and privacy practices, and your use of them is subject to their terms. Purchases made through an app store are also subject to that store's billing and refund policies.

14. Payments, Subscriptions, and Refunds

The Liftory app is free to use. Paid options are entirely optional: Liftory Pro (an ad-free monthly subscription) and Muscle Coins (a consumable used for optional AI features). Because these are digital products delivered immediately, all purchases are, as a general rule, non-refundable. As a courtesy, we may at our sole discretion grant a refund if you contact us within 14 days of purchase and either the Pro subscription is unused or the purchase was clearly accidental. Muscle Coins are credited to your account instantly and are non-refundable once they have been spent.

Liftory Pro renews automatically each month until you cancel. You can cancel at any time; your Pro access then continues until the end of the current paid period, and we do not provide prorated refunds for the remaining time. You keep the free app after cancellation.

Purchases made through the Apple App Store or Google Play are billed and refunded by that store under its own policy, which we cannot override. To request a refund for a store purchase, use the store's process (on iOS, request it directly from Apple); we are glad to help where we can. Purchases made on our website are handled by our payment provider, and you can request a discretionary refund by contacting us. We may decline repeated or abusive refund requests.

Paying a coach. When you buy a coaching service, you are buying it from that coach, not from Liftory. The payment is charged directly to the coach's own account with our payment provider; Liftory never receives or holds the money and never sees your card details. We charge the coach a platform commission on the sale. The coach is the seller: they decide what the service includes, they deliver it, and they are the only party who can issue a refund for it. Liftory does not mediate, guarantee, or take responsibility for any coaching purchase, and cancelling a coaching subscription in the app stops future payments only: it does not refund what has already been paid. See section 8 for the rest of the coach marketplace terms.

If you are a consumer in the EU, EEA, or UK: by completing a purchase you request immediate access to the digital content or service and acknowledge that your statutory right of withdrawal is limited or lost once delivery or use has begun. This does not affect any mandatory consumer rights that cannot be waived under the law of your country of residence.

15. Termination and Service Discontinuation

We may terminate or suspend your account at any time for violations of these terms. If Liftory is not right for you, you can delete your account at any time from the app settings. When you delete your account, we delete your personal data from our systems and do not keep it, except for records we are required by law to retain (such as transaction records for accounting and tax purposes) and any residual copies in routine backups, which are purged on our regular backup cycle.

We reserve the right to modify, suspend, or discontinue the service (in whole or in part) at any time, with or without notice, for any reason. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the service. Because Liftory is in beta and under active development, we may also need to reset, migrate, or erase data (including user data) when we build, change, upgrade, or move the service, and we reserve the right to do so at any time, with or without notice. We may also delete accounts, and their associated data, that have remained inactive for an extended period, and we do not guarantee that your data will be stored, retained, or available indefinitely. We recommend that you regularly export or back up any data you wish to retain.

16. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the service after changes constitutes acceptance of the new terms.

17. Governing Law and Jurisdiction

These terms, and any dispute arising out of or in connection with them or your use of the service, are governed by the substantive laws of Switzerland, without regard to its conflict-of-law rules and excluding the United Nations Convention on Contracts for the International Sale of Goods. The courts at our registered seat in Switzerland shall have exclusive jurisdiction, except where mandatory law grants you, as a consumer, the right to bring proceedings in, or to rely on the mandatory consumer protections of, your country of residence.

18. General

If any provision of these terms is found to be invalid or unenforceable, it shall be limited or removed to the minimum extent necessary, and the remaining provisions shall remain in full force and effect. Our failure to enforce any provision is not a waiver of our right to enforce it later. You may not assign or transfer these terms without our prior consent; we may assign or transfer them, including in connection with a merger, acquisition, financing, or sale or transfer of the service. These terms are the entire agreement between you and us regarding the service and supersede any prior agreements on that subject. These terms are provided in English, which is the authoritative version; any translation is for convenience only.

19. Contact and Company Details

Liftory is operated by Sergio Jimenez Jimenez, an individual based in Switzerland. For questions about these terms, or to request our full contact details, email us at: info@liftory.ch.